Did you receive any LOAN amount or have you only received the card.
This may be possible BUT it would depend on what stage your income tax return is in if it has never been correctly completed and signed by you and filed by HR Block to the IRS you probably can do what you are wanting to do at this time.
But you will have to deal with the people at the HR Block office in order to take care of the matter correctly to your satisfaction.
Who can I call if I have questions during the online enrollment process?
Please call 1-888-OUR-HRBB (1-888-687-4722) and press 0 to be connected to an agent.
Who can I call if I have questions after I receive my
H&R Block Emerald Card?
Please call the H&R Block Emerald Card call center at1-866-353-1266.
Hope that you find the above enclosed information useful and good luck to you